Knowledge Base

Uninstall ShortKeys 4

You are here:
< All Topics

I cannot uninstall ShortKeys 4.

Before uninstalling, be sure to close ShortKeys 4 by clicking File and then Terminate ShortKeys. The best method to uninstall is from Windows Settings, Apps (or via Control Panel for older versions of Windows). Occasionally, however, this does not work. When that happens, try one of these possible solutions:

  1. Reinstall ShortKeys 4 and then uninstall it using Windows Settings, Apps.

  2. In File Explorer, browse to the folder where ShortKeys 4 is installed and double-click on unwise.exe.

  3. In File Explorer, browse to the folder where ShortKeys 4 is installed and drag the file install.log on top of the file unwise.exe.

  4. Using File Explorer, browse to the folder where ShortKeys 4 is installed and copy unwise.exe and install.log to the root (or top level folder) of C:\ and then double-click on the file unwise.exe.

  5. Using File Explorer, browse to the folder where ShortKeys 4 is installed and copy unwise.exe and install.log to the root (or top level folder) of C:\ and then double-click on the file unwise.exe.

  6. Move install.log to the Desktop. Launch unwise.exe from the folder where ShortKeys 4 is installed. It cannot see install.log so it opens a file dialog. Select install.log on the Desktop and follow the prompts.

      1. Note: Only use the INSTALL.LOG file found in the folder where ShortKeys 4 is installed. Using INSTALL.LOG from another folder may cause other software on your computer to be deleted. Proceed with caution!


If the above methods fail, then try the following:

  • Depending on your version of Windows delete all of the files in the folder

    c:\Program Files\ShortKeys 4
    or
    c:\Program Files (x86)\ShortKeys 4

  • Using RegEdit.exe, delete the registry entries in
    HKEY_CURRENT_USER\SOFTWARE\Insight Software Solutions\ShortKeys 4
    and
    HKEY_LOCAL_MACHINE\SOFTWARE\Insight Software Solutions\ShortKeys 4
    and
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Insight Software Solutions\ShortKeys 4

Based on your version of Windows, not all of these entries may exist on your computer.

This method may leave the uninstall ShortKeys 4 option in Windows Settings, Apps. You may need to remove this entry using RegEdit. Look at the registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Uninstall
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\ CurrentVersion\Uninstall

Remove subkeys named ShortKeys 4.



Warning: Incorrect registry changes may cause your PC to no longer function. Use with caution! If you are not comfortable making changes to your registry, you should ask someone for help who is familiar with changing the registry. We recommend you backup your registry before making any changes.