Often the the best way to solve a problem is to download the latest version of ShortKeys. Click on Help and then About to find out what version of ShortKeys you have. Then check the Download page or Revision History to see if a newer version is available.

  Support Options  

1. Help on the Web. Read the help file for ShortKeys.
2. Knowledgebase. Search for answers to common issues.
3. Tutorial. Learn by example.
4. Search the entire ShortKeys web site.
5. Questions? Email us at info@wintools.com.
6. Report a bug.
7. Request a feature.
8. Contact us via e-mail or by phone. Before calling or sending us an email, please review our Helping Us Help You guidelines.

  Other support issues  

• System Requirements.
• Update Notices. Receive notifications of updates to ShortKeys.
• Upgrade policy.
• Upgrading from ShortKeys v 1.x.
• Download the ShortKeys help file in MS Word document format.
• Lost your license?
• Request replacement CD-ROM.

  Alerts and Hot Topics  

• BugBear virus can cause ShortKeys to no longer function.
• In order to run, ShortKeys requires a newer version of OleAut32.dll than is shipped with the original unpatched versions of Windows 95, 98 or NT.
• In order to run, ShortKeys requires a newer version of ComCtrl32.dll than is shipped with the original unpatched versions of Windows 95, 98 or NT.
• BadTransB virus can cause ShortKeys to no longer function.